To ensure a secure and trustworthy hosting environment, we require verification for certain new accounts. This process helps us prevent fraudulent transactions, protect our customers, and comply with international payment security standards.
If you’ve been asked to verify your account, don’t worry — this is a standard step and may be triggered randomly.
✅ How to Verify a New Account
To complete the account verification process, please follow the steps below:
🧾 Submit a Ticket with the Following Documents:
- A Valid Government-Issued Photo ID
- Passport, Driver’s License, or National ID
- Make sure your full name and photo are clearly visible.
- Credit Card Used for Purchase
- Show only the last 4 digits, your name, and expiration date.
- You can censor all other sensitive details for your safety.
🔐 This information ensures that you, the rightful cardholder, authorized the purchase.
📩 Additional Verification (If Required)
Some accounts may require extra verification steps, such as confirming PayPal ownership or further identity confirmation. If this applies to you, our team will contact you via email with clear instructions.
⏱️ When to Submit
Please provide the requested information as soon as possible to avoid delays in activating your hosting services. The faster we receive your documents, the quicker we can complete your setup.
🙏 We Appreciate Your Patience
We understand this might be inconvenient, but this verification step is for your protection and security. If you have any questions, feel free to reach out to our support team at any time.