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Level 1
RHCE Certified
Linux | Windows | cPanel | Plesk
0.5-1yrs
Good
Live Chat | Phone Call | Skype
48 hrs/week
Server Monitoring | Initial ticket replies | Ticket SLA Maintaning | L1 Support
$6.90/hr
AED 23.00/hr
Level 2
RHCE | cPanel Certified
Linux | Windows | cPanel | Plesk | Backup | Migrations
1-2yrs
Good
Live Chat | Phone Call | Skype
48 hrs/week
Server Monitoring | Investigation & Troubleshooting | Ticket Replies | Escalation | L2 Support
$11.10/hr
AED 37.00/hr
Level 3
RHCE | Windows | Cloud Certified
Linux | Windows | Bash Scripting | Backup | Migration | Database replication | Cluster
4+ yrs
Good
Skype
48 hrs/week
Escalation | DR | Environment Setup | Security & Hardening
$13.50/hr
AED 45.00/hr
Cloud Admin
AWS, GCloud, Azure Cloud Certified
Linux | Windows | S3 Backup | Migration | EC2 Management | Cluster Setup | ELB | High-Availability Setup | Disaster Recovery
4+ yrs
Good
Skype | Slack | Email
48 hrs/week
Cloud Environment Setup | Cluster setup | Architecture Designing & Deployment | DevOps | Migration
$20.10/hr
AED 67.00/hr
We segregate our services according to the skillset and experience of our server manager to match your budget and fulfill your requirements.
Seeking a 24×7 outsourced technical support partner or a reliable server management firm that can manage tickets and chats for your web hosting company with incomparable excellence? Look no besides! 24×7 ServerSupport is among the most esteemed and best outsourced hosting service company that offers 24×7 proactive server monitoring, web hosting technical support on OS like Windows, Linux, and control panels like Plesk, DirectAdmin, cPanel, remote server management, and practically all hosting technologies for server owners, web hosts, and data centers of every size.
At 24x7ServerGuard, we help companies take a people-critical view to delivering Outsourced services. Through this approach, our clients realize major improvements in service delivery and business impact, including improved productivity, simplified management of the computing environment, and optimized infrastructure. We specialize in server security, server management, Level-1,2,3 issue fixes before the users realize they are happening. Our focus is to help organizations achieve their business objectives through their most important asset, their people. We have created below 3 packages to achieve the goal for our clients.
